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DIGITAL MERCHANDISING SOLUTIONS INC. (DMS)
500 NORTH MICHIGAN AVENUE - SUITE 300 CHICAGO, IL 60611
TELE(312) 416-0886
FAX (312) 276-4385
TOLL FREE
800-214-9068
AFTER HOURS TELEPHONE 312 371-3381
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Serving North America, Central America and the Caribbean & World
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Copyright
2002,2003,2004, 2005, 2006, 2007 2008
All Rights Reserved
All of the content on this web site, including but not limited to all text, visual displays, images, pictures. movies and data ("Content"), is the exclusive property of Digital Merchandising Solutions Inc (DMS) and is protected by United States and International Copyright Laws.
Any other use of the digital content on this web site is prohibited and protected by United States and International Copyright Laws, including the unauthorized publication or distribution or reproduction, or modification or transmission, digital republications, displaying creation of derivative works, or performance of the content, or any other use of the digital photographs, digital movies including Content or Photographs of Digital Merchandising Solutions Products or Displays or Mobile LED Trucks and Trailers for commercial reasons is strictly prohibited without the express written consent of Digital Merchandising Solutions Inc. If any Company or individual not authorized in writing by Digital Merchandising Solutions Inc publishes photographs or digital movies of DMS content belonging to DMS or any DMS customers on their web site or any other public accessed web site or represents it as their own or publishes any content on their web site without written permission signed by an Officer of Digital Merchandising Solutions Inc (DMS) will take what ever legal action is necessary to protect its Copyrighted Material from being used in any unauthorized manner.
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NETWORK OPERATIONS & MANAGEMENT
Once you build your digital signage network or dynamic digital display network, how do you manage and monitor all the traffic?
The Digital Merchandising Solution (DMS) Network Operations Center (NOC) services are designed to remotely monitor and manage thousands of networked interactive and dynamic display devices distributed anywhere in the world using the Internet and private networks. DMS supports many types of networks including interactive kiosk networks, public broadband video displays, dynamic advertising display networks, point of purchase systems and other networks requiring real-time remote monitoring, maintenance and content management support. The DMS System allows interactive system networks, developed and deployed by others, to integrate with the DMS system to insure that their networks are monitored and benefit from the rich reporting and content management services.
The services offered by Digital Merchandising Solutions include:
Real-time monitoring and usage tracking of interactive and dynamic display devices.
Monitoring of broadband LAN and/or WAN network routers and servers.
Help desk/call center services
Secure Digital Content Distribution and Management
Network Troubleshooting and remote maintenance.
Field Service Dispatch and Management
Real-time Monitoring and Usage Tracking
The goal of Digital Merchandising Solutions network operation monitoring is very simple: Keep the interactive or dynamic digital network fully operational 24 hours a day, seven days per week and 365 Days A Year. NO EXCEPTIONS! The DMS state-of-the-art Network is designed with this goal as the guiding mission. Operational monitoring can be configured to track the operational status of each interactive device in a customers network in real time. The DMS operational monitoring system provides the following real-time tracking functions:
Instant status of each system in the network
Current status of peripherals (printers, card readers, cash acceptor, camera, etc.)
Peripheral activity log (printouts, card swipes, coupons printed, etc.)
Usage tracking by date and time of day
System event log including error messages, system reboot, application shutdown, etc.
System maintenance activities
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